Terms and conditions

The laws and regulations of the Republic of Latvia provide that the online store owner must define their terms for the delivery and return of goods, as well as the withdrawal rights. Such a disclaimer is known a distance contract (Cabinet Regulation).

Distance contract 

The following contract is executed between the seller of the goods offered in this Online store, hereinafter referred to as Seller, on the one part and the entity placing an order, hereinafter referred to as Buyer, on the other part:

Seller undertakes to sell and deliver to Buyer the goods in accordance with the Buyer’s order.

Procedure for delivery and payment

Buyer places their order via this website, by indicating the type and count of the goods to order. Buyer can pay for the goods via the payment tools built in the Online store or by paying the respective invoice prepared by Seller and sent to Buyer via the email. The invoice is prepared electronically and is valid without a signature.

 Buyer ensures delivery of the goods within 20 days since the payment for goods has been received, and the delivery time is agreed with Buyer.

Withdrawal rights

Buyer may exercise their right of withdrawal from the goods within 14 days from the moment the goods have been received, by sending a withdrawal letter to Seller. Seller sends a template of such a withdrawal letter to Buyer’s email at Buyer’s request.
It is Buyer’s obligation to return the goods to Seller within 7 days after sending the withdrawal letter. Any costs occurring in relation to the returning of the goods to Seller will be covered by Buyer.


Buyer cannot exercise the withdrawal rights if:

  • the ordered goods cannot be returned according to their nature, or they are liable to deteriorate or expire rapidly;

  • the goods are individually customized to the Buyer’s specifications;

  • buyer has opened sealed audio or sealed video recordings, or sealed software.

Section 12(6) of the Consumer Rights Protection Law of the Republic of Latvia provides that “the consumer is liable for the preservation of quality and safety of the goods within the period of exercising the withdrawal rights”. Seller reserves the right to deny Buyer the right of withdrawal or to deduct a compensation in case the goods are damaged due to negligent use or misuse of the goods through ignoring the user manual, the original packing is lost, or the packing is significantly damaged.

Data processing

By entering the required information and placing the order, Buyer confirms having learned and agrees that their provided data are used to enable Seller to accept the Buyer’s order and deliver the goods in accordance with the provisions of the Latvian laws and regulations. By entering the information, Buyer agrees that notifications will be sent to their email concerning the processing of the Buyer’s order.

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